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FAQ

Where can I find the status of my order?

Hey Beautiful! We appreciate you placing an order with us. You can find the status of your order in your account you set up. 

I have a question about Burly Bundle products?

Hi Gorgeous! We are happy to assist you. We are available by e-mail with any questions you have. We can be reached at support@BurlyBundle.com and will respond within 24 hours Mon-Fri  (Holidays excluded)

Are the Nipsies, Masks BPA-Free?

Absolutely Dollface! All of Our Components Are Handcrafted and Made from a BPA-free Wonderflex® Thermoplastic. We Don't Want Any BPA's near Your Beautiful Body!

What makes Nipsies different from other pastie bases?

Thanks for Asking, Beautiful! Most pastie bases are made with buckram or felt and can be time consuming to create the shape you want, as well as resulting in an unwanted raised line from having to overlap the fabric to make the shape of a pastie base.

We handcraft the Nipsie into the 4 different sizes and there are no overlap lines so you have a completely smooth surface to decorate. We also shape a smidge of flatness to the tip of the Nipsie so that any jewels placed on the very tip have a bit more surface area for the glue to adhere the stone to. Adhesive tapes are also easier to remove from the backs of Nipsies which give more life to your beautiful pasties.

What types of glue can I use with Burly Bundles?

Hey Lovely, You can use most any type of glue on our components. We generally provide GemTac glue in our Burly Bundles because it is a non-toxic, quality glue. In our backstage workshop, we have also tried E-6000, and various other rhinestone glues with satisfactory results. 

Our rhinestones are glass unless we have to choose resin due to size, availability or weight reduction in a design. We will identify all resin items if they are in your bundle in case you choose to use your own E-6000. (E-6000 can dull the shine of a resin stone due to the chemical interactions that can take place)

What is your Referral Progam?

Hi Sweetie!   We love our Referral Program! All Burly Bundle subscribers receive their own special code (available in order emails or in Account Information). Give this code to friends you recommend Burly Bundle to and when they use it to subscribe they AUTOMATICALLY SAVE $5. At the same time, Your Account is CREDITED $5 that can be used towards your Burly Bundle subscriptions or any item on our website. Accounts must be active in order to use the referral credits. We greatly appreciate you helping us grow!

Do you have a cut off date for placing a subscription order?

Yes Lovely, we do. It is approx 2 weeks before our ship dates. Our cut off dates are the last day of the month preceeding the month we ship in. Cut-off dates are; August 31st, October 31st, December 31st, February 28th, April 30th, & June 30th.  All subscriptions purchased after the cut off date will be pushed to the following shipping date. 

I just subscribed, How come my shipment was pushed out to the next ship date?

Hey Sweetie, Since our bundles are made based on the number of subscribers we have, we have cut-off dates. If you signed up after our cut-off date for the next bundle, your subscription start date automatically moves to the following month our bundles ship. 

How do I opt-out of my subscription?

Opt-Out Cut-off dates are; August 31st, October 31st, December 31st, February 28th, April 30th, & June 30th.

You can opt-out of your subscription renewal at anytime, however, you must opt-out before the cut-off date as they pertain to your commitment to avoid your subscription automatically renewing. Your account will show you your committment renewal date.

When will individual items ordered ship?

Very Important Question Beautiful!  As long as the item is in stock, we ship within 3-4 days of ordering since many of our items are hand-crafted when ordered. If something is backordered, we will ship within 2-4 days of the stock being replenished. We will always keep you posted on what is happening with your order.

Pastie Bundles ship within 5 working days of ordering.

What the Heck is That White Pencil in my Bundle For?

Great Question Darling! It is your rhinestone pickerupper. Here is a link to a video to explain it all. https://youtu.be/SOyDoSTBEso 

Can I ship internationally?

Absolutely Sweetie! We ship to Canada, UK, Germany, France, and Spain.

Visit our Shipping/Returns page for complete information.

  • Home
  • Burly Craft Bundles!
  • Burly Companions!
  • Pastie Bundles!
  • Waiting In The Wings
  • About us
  • FAQ
  • Contact us
  • Shipping/Returns
  • Billing/Cancellations

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